General FAQs

Frequently asked questions

Can I register my Noctua product?
Striving for excellence in both product and service quality, we believe that warranty and support should not depend on the customer's willingness to pro...
Wed, 2 Nov, 2022 at 1:48 PM
How many fans can be connected to the NA-FC1 controller?
The maximum number of fans that can be connected to the NA-FC1 is limited by the total combined power draw of all fans, which must not exceed 3A for 5V and ...
Thu, 1 Sep, 2022 at 2:45 PM
Can the NA-FC1 be used with 5V (USB), 12V and 24V fans?
The NA-FC1 is ideal for controlling Noctua’s 5V PWM fans. The NF-A20 5V PWM, NF-A14 5V PWM, NF-A12x25 5V PWM, NF-F12 5V PWM, NF-A9 5V PWM, NF-A8 5V PWM, NF-...
Wed, 30 Oct, 2024 at 12:08 PM
Which Noctua hoodie size is right for me?
Please consult our size chart to ensure that your hoodie is best matched to your height and build.
Wed, 21 Jun, 2023 at 12:06 PM
Which Noctua T-shirt size is right for me?
Please consult our size chart to ensure that your T-shirt is best matched to your height and build.
Wed, 21 Jun, 2023 at 12:06 PM
What is Noctua’s Standardised Performance Rating (NSPR)?
The problems with TDP (Thermal Design Power) ratings TDP (Thermal Design Power) ratings have been introduced by CPU manufacturers in order to specify how m...
Wed, 4 Sep, 2024 at 10:54 AM
Where can I find the installation manual for my CPU cooler?
A detailed and multilingual listing of all installation instructions for our CPU coolers can be found on our website. Please proceed to our installation man...
Mon, 2 Oct, 2023 at 1:20 PM
Will the add-on heatsink covers increase the total height of my CPU cooler?
All add-on heatsink covers will increase the total height of your Noctua cooler. Please ensure that your case offers sufficient clearance and that the cover...
Mon, 14 Nov, 2022 at 3:04 PM
I’ve used all the thermal compound that came with the cooler, can you send me more?
Please kindly note that the NT-H1 thermal compound or NT-H2 thermal compound supplied with our coolers is a consumable item, so our manufacturer’s warranty ...
Wed, 16 Nov, 2022 at 11:30 AM
Can Noctua NT-H1 and NT-H2 be used in laptops or notebooks?
Yes, Noctua’s NT-H1 and NT-H2 thermal pastes can be used in laptops or notebooks. Many applications use relatively low quality thermal grease, so the therma...
Thu, 4 Apr, 2024 at 3:37 PM
How long can the thermal paste be used once opened?
The NT-H1 and NT-H2 can be used for up to 2 years once opened. The paste can be stored at normal room temperature, but avoiding places that tend to get hot ...
Wed, 23 Nov, 2022 at 9:53 AM
Why doesn’t Noctua specify thermal conductivity or thermal resistance of NT-H1 and NT-H2?
While there are some standardised methods for testing the thermal conductivity or thermal resistance of thermal compounds, they do not always guarantee comp...
Thu, 1 Sep, 2022 at 3:06 PM
How should I apply the NT-H1 or NT-H2 thermal paste on the CPU and how can I remove it?
Applying thermal paste Both our NT-H1 and NT-H2 are easy to apply and generally don’t need to be spread out manually on the CPU. However, our recommendatio...
Thu, 17 Oct, 2024 at 12:41 PM
How should I clean my Noctua product?
Dust Fans and heatsinks inside computer cases tend to accumulate dust over longer periods of usage. To maintain maximum performance, please clean your fan a...
Mon, 12 Aug, 2024 at 2:15 PM
You specify airflow in m³/h, how can I convert it to CFM?
In accordance to the International System of Units (SI system), Noctua specifies volumetric flow rate (airflow) using the SI unit of cubic metres per hour (...
Tue, 30 Jan, 2024 at 2:34 PM
My y-cable is missing a pin at one of the two connectors, is it faulty?
No. As motherboards can process only one RPM-signal per fan header, it would cause problems if the cable transmitted RPM-signals of both fans. For this reas...
Mon, 14 Nov, 2022 at 1:54 PM
What pin configuration does the NA-FC1 use?
The NA-FC1 uses the same standard pin-configuration as all Noctua 4-pin PWM fans:
Tue, 22 Aug, 2023 at 11:29 AM
The fan clips are almost touching my graphics card, what should I do?
On some motherboards, the fan clips may be very close to the rear side of VGA cards installed in the first PCIe slot. In this case, please insulate the fan ...
Mon, 14 Nov, 2022 at 1:58 PM
When is it necessary to reapply Noctua thermal pastes?
Noctua NT-H1 and NT-H2 thermal pastes have a specified usage time (on the CPU) of up to 5 years. However, you will most likely see excellent results for muc...
Mon, 21 Nov, 2022 at 10:15 AM
How do I optimise my fan settings?
In the following guide we want to give a brief introduction to setting manual fan curves. PWM vs DC Fan Control There are two main options for adjusting t...
Tue, 9 Jan, 2024 at 10:34 AM